Recent Topics
Important: Please Read Before Filing Ticket
Service Update – Details Updated Sept 17, 5:22pm MST MAJOR ISSUES/BUGS (in order of priority) ❌ Bookie Pool Standings intermittent caching issue. ETA 9/18 ❌ Ghost players showing up on some manager's Standings in the format Player xxxxxx (e.g. Player
Key Games Not Showing until End of Game
On the old format the Key Games would show up so that all the players could see everyone's Key Games...on the new format, the Key Games don't show up un the end of the game. Is there a way to fix that?
I have opened 3 tickets and none of them have been resolved
How long does it take to address the problem tickets? These are serious issues
College schedule WEEK 4 lines
When will ALL of the lines on the college card be loaded for WEEK 4? There are still a handful that don't have anything and there is a line for those games.
Player stats keeps changing - can’t remove player from Edit Player screens
Survivor League ID: 73211 I set player to inactive or not in league in player roster. I vi e back in at a later time and player is active again. I look up player in edit player screen, and remove button doesn’t work. this extra player is thriving off
Autopick
Same problem as above - League 84723. Autopicker snags do not appear to be fixed - I have a player with Carolina Panthers as well. Thanks very much!
Unable to login. Opening screen says I’m not part of any league
I run 3 leagues on the website and really need to access today..
Incorrect scoring in juiced Pick Em league.
League Name: Friendly Four Pool ID: 72781 In our four team pick em pool (which has a line juice of 13), the live picks, final picks, and season/week standings are incorrect. Please see ATTACHED screen captures. For the picks, every team/pick should be
Rankings missing and records not updated
The rankings are missing and the records are not updated.
Tie breaker scores not visible
Tie breaker scores were not visible to all players last night for the final week's game. Does this need to be toggled on or is it glitch? This was not a concern previous years. Thank you
Most Week 3 lines showing OFF
Is this related to last week's scraping issue or something else? Just want to inform my league when they can expect the rest of Week 3's NCAAF lines to appear since we use variable lines.
Where are my custom rules for EVERY pool?
They've been overwritten with generic rules that ARE MIDLEADING to the players. Thanks.
Important: Update for Managers and Players — Sept 8, 2025
To our OfficePoolStop managers (and players), As many of you know, our site has had some growing pains since the switch to our new look and software. First and foremost, we value your time and the responsibility you carry to keep your leagues running
Default Pick
I had league default pick set to biggest favorite and it seems to have defaulted to the 49ers for those folks that missed the deadline. They aren’t the biggest favorite. Anyone else seeing issues like this?
Managers unable to login during first Sunday games of the season
I got kicked off the site at game time, the site continues to bring me back to login page every time I try. I’ve restarted my device in the hopes that it would resolve the others, but I’m left in a position of not being able to assist my players. I can
Creating Forum Topics with Links or Photos
I can’t seem to add to my topics to my league’s forum if inserting a link or picture from a tablet or laptop, The dialogue box to insert a link/pic opens behind the post you’re attempting to create and there is no way to bring it forward without cancelling
CFB Picks Processing
Is anyone else's college league now processing picks from week 1? All the records on the standings are unchanged with $100 balances and 0-0 records, even after everyone wagered many games last week. Thanks!
Standings are all messed up.
Scores are not updating. Getting a lot of unhappy member texting and emailing me who like to track standings throughout the day.
Where do you change the win score value for NFL Pick'em game?
The website says you can change how much a win is worth (selecting the correct team) - default is 1, but can customize. I can't find anywhere on the League Settings page where to customize this. Thanks
Pick ‘em game showing wrong results
My pick em game is juiced 13 points. Multiple issues: 1) the juiced line is not shown on pick sheet 2) the juiced line isn’t shown on game day 3) the calculation for wins/losses doesn’t include juiced lines in standings
Survivor pool not taking my picks
I slide my picks to new locations - triple check that every game is picked and they are lined up from 16 to 1. I keep getting this error and cannot submit new picks: Every picked game must have a weight. I change pick manual to method and it won't take
As manager, viewing picks on standings page shows up as a warning on logs
I’m not viewing their actual picks before the future game(s) start, I’m just seeing who’s picked what to date and to see if picks are locked in. This can give false impression that I’m looking at their picks prior to reveal time to everyone.
Key Game Scoring Not Showing Extra Value
In Pickem League (League ID 84467), Under Standing> Picks (where you can see everyones pick), It is showing Value of 1 for everyone. However some players had Eagles as their "Key Game" which should show a value of 2 ? Player Darren Dever #1 is one of
Cannot move to other league(s) in rules, rosters, accounts, etc
I’m multiple sections, maybe all, you cannot move between different leagues. The only workaround that appears to work is changing league in HOME section.
Pick ‘em pool not showing confirmation screen of picks anymore
After submitting picks in 4 team pick ‘em, I used to get a confirmation of my picks, the juiced like added in, and the ability to have picks emailed to me. All of those features are gone and there’s no confirmation of your picks. Please advise.
Survivor pool fields incorrect
Lives, weeks alive, and total cost incorrect for only a couple players in the league. I've double-checked settings and player accounts. There appears to be no difference for these 2 players yet the standings page has revised their stats. This also plays
I cannot edit rules or add topic to main page???
I get this error when attempting to update rules or main pool screen (note: I paid $20 PER POOL): TinyMCE is in read-only mode because you have no more editor loads available this month.Please request that the admin upgrade your plan or add a valid payment
Winnings distributions
It seems like, right now, we have to set the amount each player pays either per week or per season, but then we also have to do the math to figure out the exact dollar amounts each player gets paid based on the results. Could you have the platform do
Over/Under
Can you add a feature where college games can be picked either against the spread or as an O/U game only? Right now, the O/U is a bonus, you still have to pick the right team against the spread. We would like to be able to pick the O/U on games without
Underdog Picks
In the Underdog Bonus Points section, it says 'If a player selects an underdog and the team loses, the underdog value is subtracted from his point total'. Is this if the underdog team loses outright, or if they don't cover the spread? In other words,
Week 2 College Lines
When is the week 2 College schedule going to update with all of the lines?
Where are the rest of the Week 2 Lines?
I read through the post about some of the site issues but didn't see anything address the Week 2 lines for NCAAF. I'm showing only 17 games with a line and everything else set to OFF.